Shipping policy

Shipping Policy – Margaret Toronto

Last updated: May 10, 2025

This Shipping Policy explains the delivery conditions, timelines, fees, and responsibilities related to orders placed on Margaret Toronto.

1. Shipping Areas

Margaret Toronto ships across Canada. Delivery times and fees may vary depending on the destination. We currently offer standard and express shipping services nationwide.

2. Order Processing Time

All orders are processed within 1 to 3 business days after payment confirmation. Orders placed on weekends or public holidays will be processed on the next business day.

3. Delivery Times

Estimated delivery times begin after dispatch:

Standard Shipping: 5 to 12 business days
Express Shipping: 2 to 7 business days

Delivery times are estimates and may vary due to product availability, seasonal demand, or carrier delays.

4. Shipping Fees

Shipping fees are calculated at checkout based on package weight, size, and destination. Promotional offers such as free shipping may apply under certain conditions.

5. Order Tracking

Once your order has been shipped, you will receive a confirmation email containing tracking information and carrier details so you can follow your delivery in real time.

6. Responsibility and Loss

We take great care to ensure products arrive in good condition. However, once a package has been handed over to the carrier, Margaret Toronto is not responsible for delays caused by the carrier or loss/damage occurring during transit.

If your package is lost or damaged, please contact us immediately:

Email: support@margarettoronto.com

7. Delivery Address

Please ensure that the shipping address provided is accurate and complete. Errors or omissions in the address may result in delays or failed delivery. We are not responsible for orders shipped to incorrect addresses provided by the customer.

8. Order Modifications and Cancellations

Customers may modify or cancel their order within 30 minutes of purchase confirmation. After this period, orders are considered processed and cannot be changed or cancelled.

9. Contact Information

Margaret Toronto
55 Avenue Rd Suite 2250, Toronto, ON M5B 2H1, Canada